Terms and Conditions
Last updated: September 11, 2026
Welcome to Yefwe!
These terms and conditions outline the rules and regulations for the use of Yefwe's website and application, located at yefwe.com ("the Service").
By accessing or using the Service, you agree to these terms and conditions. Do not continue to use Yefwe if you do not agree to all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Policy and any related agreements: "Client", "You" and "Your" refers to you, the person accessing this website and agreeing to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us" refers to Yefwe. "Party", "Parties", or "Us" refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the provision of the Company's stated services, in accordance with and subject to the prevailing law of Kenya.
The Service
Yefwe helps families organize tasks, meal plans, packing lists, notes and related activities in one shared space. Family members can create, share and collaborate on this content within a family account.
Accounts
You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. You may sign in using your email and password or via Google Sign-In.
Plans, Billing and Payments
Yefwe is offered on a Free plan and a paid Pro plan. The Free plan is provided at no cost and is subject to the usage limits shown on the pricing page (for example, limits on active tasks, packing lists, notes and family members). The Pro plan removes these limits and unlocks additional features, in exchange for a recurring monthly or annual subscription fee as shown on the pricing page at the time of purchase.
Pro plan payments are currently processed via M-Pesa, using the phone number you provide at checkout. By initiating a payment, you authorize the charge for the plan and billing cycle selected. Prices are shown in Kenyan Shillings (KES) and may be updated from time to time; changes will not affect a billing cycle you have already paid for.
The Pro plan does not renew automatically unless and until we introduce automatic renewal and clearly disclose it to you beforehand. Your family's plan remains Pro until the paid period expires, at which point the account reverts to the Free plan and its usage limits, without any obligation on our part to notify you in advance.
Refunds: Because Pro plan access is granted immediately on successful payment, payments are generally non-refundable. If you believe you were charged in error (for example, a duplicate M-Pesa charge or a failed activation after a successful payment), contact us at support@yefwe.com and we will investigate and, where appropriate, issue a refund or credit.
We are not responsible for delays or failures in payment processing caused by your mobile network operator, M-Pesa, or our payment gateway provider.
Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law;
- Attempt to gain unauthorized access to another user's account, family, or data;
- Interfere with or disrupt the integrity or performance of the Service;
- Reproduce, duplicate, copy, sell or resell any part of the Service without our written permission.
Your Content
You retain ownership of the tasks, meal plans, packing lists, notes and other content you create ("Your Content"). By submitting Your Content, you grant us a limited license to store, process and display it solely for the purpose of providing the Service to you and the family members you share it with.
You are solely responsible for Your Content and warrant that it does not infringe any third party's intellectual property or other rights, and does not contain any unlawful, defamatory or otherwise objectionable material.
Intellectual Property
Unless otherwise stated, Yefwe and its licensors own the intellectual property rights for the Service, excluding Your Content. All such rights are reserved. You may use the Service for your own personal or family use, subject to these terms.
Termination
You may stop using the Service and request deletion of your account at any time by contacting us at support@yefwe.com. We may suspend or terminate your access to the Service if you breach these terms.
Disclaimer
The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, we exclude all warranties and conditions relating to the Service, except where doing so would be unlawful (for example, we do not limit or exclude any liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation).
We do not warrant that the Service will be uninterrupted, error-free, or that the information on it is complete or accurate at all times.
Changes to These Terms
We may update these Terms and Conditions from time to time. We will post the updated terms on this page and update the "Last updated" date above. Continued use of the Service after changes are posted constitutes acceptance of the revised terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at support@yefwe.com.